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Admin Office Manager - Band 4

Band 4

Main area
Band 4
Secondment 9 months
Full time: 37.5 hours per week
Job ref
Physiotherapy Community - Adult
£21,892 - £24,157 pa plus outer HCAS
10/08/2020 23:59

Barnet Enfield and Haringey Mental Health Trust is a multiple award-winning, combined mental health and community Trust providing local, regional and national healthcare services. We are one of the largest employers in North London with over 3000 staff delivering a range of mental health and community services to a population of over one million.

In Enfield, we provide a full range of child and adult community health services, which over the last few years has been integrating with its mental health services to provide better and more holistic care.

BEH manages the renowned North London Forensic Services (NLFS), rated as 'Outstanding' by the CQC. This service treats and cares for people within the criminal justice system who have mental health conditions. We have also been appointed as the lead provider of forensic mental health services across North London managing the devolved New Models of care budget of £170m from 2018/19. NLFS delivers mental health care across some of the prisons and provides mental health services as HM Young Offenders Institutions in Aylesbury.

We also provide one of the largest eating disorder services in England, as well as drug and alcohol services and mental health liaison services in North Middlesex University Hospitals Trust.

Our values and quality improvement are at the heart of everything we do, please consider joining us.​


Admin Office Manager Band 4

Secondment - 9 months

About Enfield Adult Community Therapies within Enfield Health.

Enfield Adult Community Therapies Services encompass Community Physiotherapy, Community Stroke Rehabilitation, Adult Speech and Language therapy, Bone health and Fracture liaison service and the Nutrition and Dietetic Service. These services are located on the St Michaels primary care centre site in Enfield. As a service we really do endeavour to implement the Improving Working Lives initiatives and to gain a healthy work life balance working as a cohesive, proactive and flexible team.

If you don’t know Enfield we are on the edge of London and have easy access to central London as well as enjoying the benefits of the nearby greenbelt.

About you

We require an administrative secretary to lead the Community Therapies admin team in an office manager role, supporting Adult Community Therapy services. You will have a leadership role and be responsible for the day to day management of the team. You will also be responsible for completing regular supervision with the team and completing their 6 monthly and annual appraisals.

As part of the admin team you will provide vital support to the clinicians , processing referrals, dealing with telephone enquiries from patients and other professionals, typing reports and letters and inputting data. You will be responsible for dealing with, and developing the day-to-day organisation of the office and all associated administrative tasks and for monitoring the systems in place, under the supervision of the senior staff.

As a frontline member of staff you will often be the first point of contact for patients or professionals contacting the department and therefore it is extremely important that you have the skills and experience required in dealing with telephone enquires.

Previous experience of reception work is essential and management of staff.

This currently will be a 9 month secondment post.

Apprenticeships logoNo smoking policyPositive about disabled peopleMindful employer.  Being positive about mental health.Age positiveCare quality commission - GoodDisability confident committed

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Further details / informal visits contact

To find out more about this post or to arrange an informal visit speak to

Jane Hitchman (Acting Clinical Lead Adult Community Physiotherapy)

or Helen Plum (Adult Community Therapies Service Manager ) on 0208 702 3062

NHS Choices

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