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Business support administrator

NHS AfC: Band 4

Main area
Business Administrator
NHS AfC: Band 4
Full time - 37.5 hours per week
Job ref
Chase Farm Hospital
£26,447 - £28,780 Inc Outer London HCAS
Salary period
05/12/2021 23:59
Interview date
Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) provides healthcare services locally, regionally and nationally. We serve a population of 1.2 million, employ more than 3,300 staff, and operate from over 20 main sites in the community. As a multiple award winning Trust we provide mental health services for young people, adults and older people, and have a full range of child and adult community health services in Enfield. Our North London Forensic Service treats and cares for people in the criminal justice system who have mental health conditions. We also provide one of the largest eating disorders services in England, as well as drug and alcohol services, and mental health liaison services at Barnet Hospital and the North Middlesex University Hospital.

Job overview

An exciting opportunity has arisen to join our specialist service line as a Business Support Administrator. This is an interesting and varied role which sees you operate at the heart of our business. We pride ourselves on providing high quality services and our forensic inpatient services rated as “outstanding” by the Care Quality Commission.

The Specialist Service Line provides the following services:

  •  Forensic mental health inpatient and community based
  •  Health in Justice Services to prisons in London and Bucks, as well as liaison and diversion services working in courts and police stations
  • Eating Disorder Services inpatient and outpatient
  • Substance Misuse services

Main duties of the job

The successful applicant will join a 30 strong admin team based at Chase Farm Hospital and will provide business support to a number of our highly effective senior management team members.

We are seeking a dynamic, well-organised, and pro-active administrator. You will need working knowledge of all key IT systems, with an in depth knowledge of MS Office. You should possess excellent interpersonal and communication skills, a good eye for detail, and be a true team player. The ability to organise and prioritise work under pressure so as to meet strict deadlines is an essential feature of this job.

The Trust offers an Admin Development Programme and Managers’ Passport training for staff looking to develop their careers. If you enjoy working as part of a dedicated and close knit team, have a flexible approach and professional attitude, and meet the requirements of the person specification we would like to hear from you.

Working for our organisation

BEHMHT is a multiple award-winning, combined mental health (MH) and community Trust providing local, regional and national healthcare services. We are one of the largest employers in North London with over 3000 staff delivering a range of mental health and community services to a population of over one million. In Enfield, we provide a full range of child and adult community health services, which over the last few years has been integrating with its mental health services to provide better and more holistic care.

Detailed job description and main responsibilities

Please kindly refer to the job description and person specification that is attached to the vacancy profile.

Person specification

Education and qualification

Essential criteria
  • NVQ3 or equivalent or relevant practical experience

Experience and knowledge

Essential criteria
  • Full range of administrative procedures, software programs.
  • Handling confidential and sensitive information in accordance with the Data Protection Act
  • Working in a team.

Skills and abilities

Essential criteria
  • Maintains confidentiality and observes Information Governance and Data Protection rules.
  • Keyboard skills to ensure accuracy, speed and optimum use of functions.
  • Ability to plan, priorities and organize a number of activities and continually reprioritize to meet tight, conflicting and often changing deadlines.

Personal qualities and other requirements

Essential criteria
  • Should include team working, interpersonal skills and written and verbal skills, importance of a positive “can do” attitude and a positive attitude to change
  • Works without supervision, advice available from line manager when required.
  • Occasional exposure to distressing or emotional circumstances.
  • Car driver for business use (must define if need to provide own vehicle)
Apprenticeships logoNo smoking policyPositive about disabled peopleMindful employer.  Being positive about mental health.Age positiveDisability confident employerCare quality commission - GoodDisability confident committed

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Michele Malhotra
Job title
Divisional Head of Administration
Email address
Telephone number
020 8702 5991
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