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Receptionist/Administrator - Band 3

Band 3

Main area
Band 3
Full time: 37.5 hours per week
Job ref
Haringey West Team
£18,813 - £20,795 per annum
31/03/2020 23:59

Barnet Enfield & Haringey Mental Health Trust, providing both mental health and community services, is an organisation that is going places!

Our values and quality improvement are at the heart of everything we do, please consider joining us.​

Receptionist/Administrator Band 3

Haringey Mental Health Services

Receptionist/Administrator Band 3 , West and Central Locality Teams, Halliwick Centre

An exciting opportunity has arisen for full time, Monday-Friday, 09:00-17:00 Receptionist Administrator in the Mental Health outpatient based at St Ann’s Hospital.

We are looking for a Receptionist/ Administrator who has excellent communication, computer, team building and interpersonal skills. We require a dynamic and motivated individual who is able to liaise with mentally ill people and work as part of a busy team within the community

You should have experience of working and dealing with difficult situations in a busy environment and be able to deal with difficult situations in a constructive and professional manner.

The post is based in St Ann’s Hospital. You will be a team player who is able to work on their own initiative, ensuring the team is supported and actively help to ensure the ward runs smoothly and efficiently and have the ability to prioritise their work load. The successful person will be able to work in a challenging and interesting environment and possess outstanding interpersonal and communication skills. You will be computer literate and conscientious and able to deal with confidential service user issues.

Previous experience of working in a customer /patient care role as well as working in an administrative role or office environment is essential. Previous experience in Mental Health setting would be desirable.

The ideal candidate will: 

  • Have excellent communication skills
  • Ability to multi-task
  • Be punctual, polite and courteous
  • Be able to deal with difficult /challenging situations
  • Have good attention to detail
  • Word processing skills
  • Minute taking
  • Use of email and electronic diaries
  • Spread sheet formatting .



Apprenticeships logoNo smoking policyPositive about disabled peopleMindful employer.  Being positive about mental health.Age positiveCare quality commission - GoodDisability confident committed

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Further details / informal visits contact

Mouna Karim , on 020 8702 3251

NHS Choices

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